SAME DAY SHIPPING on all orders placed before 5 p.m. EST (2 p.m. PST).*
FREE PRIORITY SHIPPING on all domestic orders over $75
*Excludes weekends and holidays. In-stock items only.
Delivery to the contiguous U.S. States:
Order Amount
Shipment Method
Cost
Delivery Time*
Policies
$0 - $74.99
USPS Priority
$6.95
2 - 7 days
No dangerous goods
FedEx Ground
$6.95
2 - 7 days
No PO Boxes
FedEx 2-Day
$12.95
2 days
No PO Boxes, No dangerous goods
FedEx Overnight
$29.95
1 day
No PO Boxes, No dangerous goods
$75.00 and Over
USPS Priority or FedEx Ground**
FREE!
2 - 7 days
PO Boxes will deliver via USPS Dangerous Goods will deliver via FedEx Ground
FedEx 2-Day
$7.95
2 days
No PO Boxes, No dangerous goods
FedEx Overnight
$24.95
1 day
No PO Boxes, No dangerous goods
* Time stated in business days, excluding weekends and holidays
**All orders under 2 lbs will ship via USPS Priority
Delivery to Alaska, Hawaii, Puerto Rico & U.S. Territories:
Delivery Option
Delivery Cost
Order Processed By
Carrier Delivery Time
Total Delivery Time
USPS Priority Mail
$6.95
Next business day
3 - 8 business days
4 - 9 business days
FedEx 2nd Day Air
$24.95
Next business day
2 business days
2 - 3 business days
Please note that FedEx cannot guarantee shipping
in 2 days to non-contiguous U.S. entities at this time. Decleor Direct cannot refund orders
or file claims with FedEx unless it has been longer than 3 business days. We
appreciate your patience in this matter.
Delivery to Canada:
We are sorry, but Decleor Direct only ships to customers in the United States and U.S. territories at this time.
FedEx Ground Delivery Estimated Time Chart
Shipping Days: Monday thru Friday, excluding U.S. federal holidays.
Undeliverable packages, including refused shipments and packages that have failed delivery, will be returned to Decleor Direct and assessed a $15 Non-Delivery fee. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund.
Processing Time: Orders received before 2 p.m. Pacific Standard Time
(5 pm Eastern) are processed the same day. Orders received after 2 p.m. PST
(5 pm EST) are processed the next business day. Orders received on Saturday
and Sunday are processed by close of business Monday.
Domestic Delivery Time – Standard Shipping: Orders shipped to the western
U.S. can be expected within 1 - 4 business days. Orders shipped to the eastern U.S.
generally take 4 - 6 business days. For quicker delivery, guaranteed overnight
and 2-day shipping services are available. All delivery times are estimates. The
total time needed to deliver your package may be longer. Decleor Direct is not
responsible for delays in delivery due to events beyond our control, including
shortage of materials, labor strikes, transportation failures or acts of nature.
Overnight and 2-day Shipping: For quicker delivery, FedEx guaranteed Next
Day and 2nd Day shipping services are available.
United States Postal Service (USPS) is required for all deliveries to
PO Boxes and military addresses. We cannot guarantee replacement of lost packages
shipped via USPS. Be advised that the USPS confirmation number you receive
from Decleor Direct is only used to verify when a parcel has
been delivered, and is not used to track packages en route.
Items that are DOT restricted, including items that are pressurized or
flammable, must be shipped via FedEx Smartpost or FedEx Ground in accordance with the Department of
Transportation. DOT restricted items cannot be shipped to Alaska, Hawaii, U.S. territories,
military addresses or international customers.
If an item in your order is out of stock, we will notify you via e-mail
within one business day. Please make sure to add us to your address book so that
you may receive a confirmation email (shipments@decleordirect.com).
In accordance with U.S. federal holidays, Decleor Direct’s
warehouse will be closed on the following days of the 2008 calendar:
January 1
February 15
May 31
July 5
September 6
November 25-26
December 24-25
